Our Story

Our Story

Our vision is to foster family well-being by enriching childhood in a safe and stimulating environment while supporting working people with household assistance and emerging as the trusted home staff service provider in Dubai.

Our mission is to create a community of caregivers in Dubai who are skilled, well-compensated, and proud of the valuable work they do. We believe in the empowerment of caregivers by providing them with opportunities for personal and professional growth and become the first choice for families seeking dependable and caring solutions for their household & childcare  needs.

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The Best Childcare & Housekeeping Providers in Dubai

At Vicekeeper, we are committed to embracing diversity and inclusivity in every aspect, so we enrich our team with the experienced Filipino nannies, childcare specialists, home chefs and housekeepers from various parts of the world . 

We aim to continually evolve and enhance our childcare and homestaff services, staying at the forefront of the industry, embracing technology, and adapting to changing family dynamics.

We will select for you the best employees to whom you can entrust your home, childcare and your own safety

Meet our Team

Victoria

Victoria

CEO & Partner
Ekaterina

Ekaterina

CEO & Partner
Olga

Olga

Sales & Customer Support
Eslam

Eslam

HR Manager
Ainur

Ainur

Sales Supervisor

Facts About Us

We are a reliable and trustworthy nanny & home staffing service provider in Dubai with a huge number of satisfied customers.

Qualified & Trained Staffs 100%
Customer Satisfaction 100%
Instant & Flexible Scheduling 100%

Frequently Asked Questions

For what minimum period can I order the work of domestic staff?

You can use the services of a babysitter, housewife, cleaner or other employee for an hour. The prices can vary according to the service chosen

How long is the Contract for the provision of services?

You can sign a contract with us for an hour, a day or a month, depending on your needs for helpers around the house.

How is the payment made?

Pay for the employee’s work in any way convenient for you: in cash or by bank transfer with Visa, Mastercard cards. We work both on prepayment and with payment based on the result.

If there are more than 2 children in my family, do I need a second nanny?

We take care of the time and well-being of our clients, freeing them from household duties. Thanks to the qualified work of our specialists, the house is always cozy and clean, harmony reigns, and positive energy is preserved, and on a walk your children will receive due attention from a caring nanny. To accompany 3 or more children, we recommend that you use the services of an additional assistant for maximum comfort of each child.

How well does the staff know the traditions and habits of the residents of the UAE and Dubai?

Trained housekeepers, cleaners and nurses from the Philippines, who have completed preliminary training in the United Arab Emirates and are maximally adapted to the traditions and customs of local residents, come to your aid, so you can be completely confident in the professionalism of each of our employees.

What is your minimum and maximum hours?

We accept 4 hours minimum booking and maximum 12 hours per day.

What are the nationalities of your cleaners and caregivers?

We have amazing Filipino workers with minimum 5 years experience in home management and childcare.

Are your nannies certified?

Yes, all our nannies and caregivers undergone first aid and basic life support training accredited by American Safety and Health Institute (ASHI) and Dubai Ambulance so they are ready for life emergencies.

What are your charges?

We provide part-time and full time support to families. Charges depends on the requirements of the client. A customized quotation is provided after the free consultation with our experts.

What trainings are provided to your workers?

We have 4 levels of internal training for our all-around nannies namely: home management, childcare with growth & development module, housekeeping with care of luxury wardrobe and cooking. For our certified caregivers, they are trained with growth & development, sensory play, sleep training, tummy time and colic management.

What if I am not satisfied with the performance of the worker?

We have a backup caregiver/nanny system in-placed so we allow unlimited replacement of staff.

What are your payment methods?

We accept cash, bank transfer or online payments.

What trainings are provided to your workers?

We have 4 levels of internal training for our all-around nannies namely: home management, childcare with growth & development module, housekeeping with care of luxury wardrobe and cooking. For our certified caregivers, they are trained with growth & development, sensory play, sleep training, tummy time and colic management.

What about the transportation of the nannies or caregivers?

We pick and drop our ladies but for bookings that starts or ends between 9:30pm – 6:00am, the client is responsible to pay for the transportation.

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